Returns & Exchanges

At actually fair., we want you to love your sustainable fashion choices, so we offer a 30-day window for returns and exchanges on all items in original condition. We believe in transparency and fairness, ensuring a seamless process that respects both our customers and our commitment to ethical commerce.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Package with Care

Place the unworn items with original tags attached into the reusable shipping mailer to minimize environmental waste.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email and securely affix it to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing